NCAOC Language Access Complaint Form

Language Access Complaint Form

Complaints or concerns about language access services?

Submit your complaint or concern here.

The North Carolina Judicial Department is committed to removing barriers that prohibit equal access to justice by individuals with limited English proficiency. To that end, a language access officer has been appointed to receive and address concerns about language access services in the North Carolina state courts.

If you have complaints or concerns about language access services that have been provided to you, or if you have concerns about language access policies and practices within our courts, report your concerns here. Provide appropriate contact information so that we can contact you for additional information if necessary, properly investigate your complaint and respond to you.

The language access officer will address your concerns and attempt to resolve any outstanding language access issues within 30 days of submission of this form.

NOTE: Complete this form only if you have a formal complaint or concern about language access services. If you have general questions, contact the Office of Language Access Services at (919) 890‑1407 or send an email to OLAS@nccourts.org.

Contact Information:

Required

First Name:

Required

Last Name:

Address Line 1:

Address Line 2:

City:

State:

Zip Code:

Phone Number:

Required

Email Address:

Information on Incident or Concern:

Required

Date of Incident or Concern:

Required

In what county were you conducting business?

Required

In what office were you conducting business?

If you have a citation # related to this incident, enter it here:

If you have a case # related to this incident, enter it here:

Required Please describe what happened with your interaction with the court below:

If you would like to print this form, do so now, before you click the “Submit” button.

Once you press submit, an acknowledgement of the information on this form will be sent to the email address provided.