|Q.||I subscribed to a court calendar, but I did not receive a confirmation email. |
|A.||You may have entered an invalid email address. Subscribe to the calendar again, and make sure the email address entered is valid (check for misspellings).
It is also possible your mail settings are blocking emails from nccourts.org or sending them to a spam folder. Make sure nccourts.org is an approved sender in your settings. |
|Q.||I was receiving the calendars, why did they stopp coming to my email? |
|A.||Below are some common reasons for interruptions in calendar email delivery.
Please Note: When we receive an "undeliverable e-mail" return message for an e-mail address, the undeliverable e-mail address is deleted from the calendar subscription database two weeks after receipt of the first "undeliverable e-mail" message.
- Your inbox is full and can no longer accept email.
- Your mail settings could have changed, resulting in the calendars being placed into a spam folder.
- The network or email administrator at your business or agency started blocking emails with ZIP file attachments, or may now be treating email from nccourts.org as spam. Contact your network or email administrator to have them investigate the problem with your Internet/email provider.
- Your internet provider or email provider (for example, Gmail®) is blocking email with ZIP file attachments, or may now be treating email from nccourts.org as spam.
- You may have updated your mail settings to block emails from unapproved senders. Make sure your settings allow email from nccourts.org.
- Subscription confirmations are emailed every 6 months to your subscription email address. You must click the link in your confirmation email to continue receiving calendars without disruption. If your subscription has expired you will need to re-subscribe to your calendars.
To unsubscribe: If you have subscribed to court calendars for more than ten counties, send an email request to Webmaster@nccourts.org requesting to be unsubscribed. Include the email address used for the subscription, along with the county names.
|Q.||How can I search for a defendant in all counties using the District and Superior Court Query?|
|A.||On the District and Superior Court Query page:
The query list will be returned alphabetized in County name order, by defendant name.
- Choose “All Counties” from of the “County Name List”
- Select District Court, Superior Court, or both
- Enter the defendant’s last name or full name according to the example
- Select Submit Query.
|Q.||I think I’m scheduled for court, but I do not see my name/case on any of the court calendar lists. What should I do?
|A.||If you cannot find your name on a court calendar listing or in a name query, contact the Clerk of Superior Court in the County in which the case is to be tried. The Clerk or a member of their staff will assist you. |
|Q.||I want to find out the disposition of a particular civil or criminal court case. How can I obtain this information?|
|A.||Case disposition information is not available on-line through the N. C. Court System website. The information can be obtained by doing a defendant search at a public terminal in the courthouse in the County where the case was tried; or it can be obtained by requesting a background check from one of the background check companies listed on the N.C. Courts System website. |
|Q.||How long do court calendars remain on the website?|
|A.||Both civil and criminal court calendars remain posted on the website for the county for five (5) working days after the court date shown in the calendar title. |
|Q.||Where on nccourts.org is the civil calendar search by attorney bar number?|
|A.||From the nccourts.org home page, do the following:
Select Court Calendars from Favorites on the right side of the website, Select Court Calendars on the left, Select Civil Calendar Attorney Query by Bar Number.
|Q.||I received an email asking me to reconfirm my North Carolina Calendar Subscription. Is this a valid email?|
|A.||Yes, this a valid email. Every six months you must reconfirm your North Carolina court calendar subscription. You have one calendar month to reconfirm your subscription or you will be removed. You only need to reconfirm once in a six month period, no matter how many calendars you are subscribed. |
|Q.||Some or all of my court dates aren’t showing when I use the Civil Calendar Attorney Query by Bar Number. Why?|
- The calendars in question may not be eligible for the search feature. On the search results page, use “Select county to view information about which calendars are posted” to confirm the calendar was intended to be posted as a searchable calendar.
- Your bar number may be recorded incorrectly in the court’s VCAP or CaseWise system. If so, contact any county clerk’s office and ask them to submit an attorney update form for you.
|Q.||My calendar subscription confirmation email will not open. It gives me a message “One moment please….” and nothing happens.|
|A.||This is typically a problem with the email client on your PC. Save the HTML attachment to your local drive or desktop environment, then open it from that location. Once the attachment is open, click the link to complete your subscription. This will send your subscription verification to us. We must receive this subscription verification in order for you to begin receiving the subscribed calendar.
If you still cannot open the HTML document from your local drive and are using MS Internet Explorer as your browser, make sure that Java Scripting has been enabled. From the Internet Explorer menu select Tools, then Internet Options. On the Security tab select Custom Level, scroll down to the "Active Scripting" option and set it to enable.