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   County / Burke / Courts / Family Court / Programs Services  Print  Court Picture
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Programs and Services

Family court litigants frequently interact with one or more of the following local offices, programs, or services:

Clerk's Office
Child Support Enforcement
Custody Mediation
Family Financial Settlement
Guardian ad Litem
Parent Education
Juvenile Court Counselor
Parenting Coordinator

Burke County Clerk's Office
828 433-3200
The Burke County Clerk's Office handles all legal filings. It is also the official record-keeper. The clerk's office can provide litigants with copies of documents from court files and/or hearing transcripts. The Clerk's Office is also in charge of scheduling divorce hearings.

Child Support Enforcement
828 439-2000
Child Support Enforcement (CSE) works to ensure that both parents are responsible for the financial support of their children to the best of their ability. CSE may be able to assist you with your child support claims. Contact CSE directly to learn more. More resources about child support are available on this site.

Custody Mediation
828 465-8943
The Custody Mediation Program provides an alternative method to resolve disputes involving custody and visitation. During mediation, parties engage in conversation with each other and a professionally trained impartial mediator to attempt to reach a Parenting Agreement. Unless good cause is shown, mediation is mandatory for all custody and visitation matters. Learn more about this statewide program.

Family Financial Settlement (FFS)
Family Financial Settlement pretrial mediation is a mandatory alternative dispute resolution program. FFS is designed to resolve property and financial issues by helping the parties to reach an agreement about the division of marital assets and debts without a trial in court. Learn more about this statewide program.

Guardian ad Litem (GAL)
828 438-5470
The Burke County Guardian Ad Litem Program provides trained independent advocates to represent and promote the best interests of abused, neglected, and dependent children in the state court system and to work towards a plan that ensures that these children are in a safe permanent home. Learn more about this statewide program at www.ncgal.org

Parent Education
Parent education (PE) class focuses on the impact of a custody dispute on the children and provides tips to help parents communicate with and help their children through the process. Family court staff conducts a one-hour parent education overview in conjunction with the court-scheduled custody mediation orientation. Additional information about the PE class is available at the state family court website. Other comprehensive parent education programs are offered in the community that parents may attend voluntarily or be directed to by the court.

Juvenile Court Counselor
828 432-2845
The Department of Juvenile Justice and Delinquency Prevention (DJJDP) manages delinquency court cases. Juvenile court counselors can assist with scheduling questions and other case related issues. Learn more about this statewide program.

Parenting Coordinator
A parenting coordinator is a court-appointed, licensed professional with special training, such as an attorney, psychologist or social worker, who may be appointed in certain circumstances to work with parents involved in a custody dispute. By helping parents work together to carry out their custody and visitation plan, conflict between parents can be reduced. The Family Court Administrator keeps a list of local parenting coordinators.

 
 
   
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